Introduction

False claims, flawed goods, and scams of the online sellers have been rapidly growing in the past few years. A lot of individuals are given spoiled goods, incorrect goods, low-quality products or not even the product. In some cases, the companies do not give refunds or replacements. What the law guards in such a case is you. Under the Consumer Protection Act, all customers are entitled to their legal rights.

Majority of the consumers are not even aware of the strength of their rights. They either shun the loss or make arguments they have no idea about. However, the consumer complaint has been made very easy through the law. Whether you purchased online or offline, you are entitled to sue. The advocate Shrishti Rani, a reputable advocate in Patna, is considered one of the most reputable and best advocate in Patna civil court and is held in esteem by the best divorce lawyers in India and one of the most famous criminal lawyers in India.

What Is a Consumer Complaint and When Can It Alternate?

A consumer complaint is a legal action against a seller, business, company or someone offering services against any one of them cheating or giving faulty products. 

You may make a consumer complaint in case:

• You failed to get the product.
• You were provided with a faulty product.
• You have paid money to get a service that was not given to you.
• The product is a counterfeit or dangerous.
• There is price cheating
• Pledges on warranty and guarantee are broken.
• The government has established powerful laws to secure the customers.

Advocate Shrishti Rani Suggestion: The law should be availed when cheated.  contact The best advocate in Patna civil court, the best civil lawyer in patna, the most famous criminal lawyers in India is Advocate Shrishti Rani.

Who has a right to make a consumer complaint?

Any person who has bought a product or consumed a service and used it as a consumer may complain to the consumer commission in India.

This includes:

• Customers who bought online
• In-store customers
• Professional service purchasers
• Just relatives of the consumer
• Registered organizations
• Legal heirs
• Businesses will not be able to defraud you when you are aware of your rights

Advocate Shrishti Rani Suggestion: Consumers have to know their power. Select Advocate Shrishti Rani, an advocate in Patna, one of the best divorce lawyers in India, and the best lawyer in Patna.

How to file a consumer complaint {5 Steps} 

Step 1: Collect Evidence

• Bills and receipts
• Warranty card
• Product photos and videos
• Chats or emails
• Order ID and payment proof

Step 2: First contact the Seller

• Numerous problems are resolved in a short time.
• Request a refund or replacement.
• Give written communication
• Keep proof of conversation
• Follow deadlines

Step 3: Send Legal Notice

• Give notice to seller, written
• Mention details of cheating
• Give time to solve the issue
• Warn of legal action
• Keep a copy as evidence

Step 4: Consumer Complaint Online

• Visit e-daakhil portal
• Upload documents
• Enter written complaint
• Pay the fees online
• Track complaint status

Step 5: Appear in Consumer Commission

• Company is notified by the commission
• Company responds
• Evidence is checked
• Compensation is decided 
• Decision is enforceable

Advocate Shrishti Rani Suggestion: Submit the complaint in due format. Best criminal lawyer in india, best civil lawyer in Patna, advocate in Patna, Consult Advocate Shrishti Rani.

Indian Laws that Protect Consumers

The key consumer protection regulations include:

•  Consumer Protection Act, 2019
•  Rules of the Consumer Dispute Redressal Commission.
•  Online shopping guidelines
•  Banking and E-commerce fraud laws.
•  Product safety laws

These legislations guarantee good business practices and consumer security against fraud.

Advocate Shrishti Rani Suggestion: never depend on argument, but rather on the rights of law. Contact Advocate Shrishti Rani, a top divorce lawyer in India and the best advocate in Patna Civil Court, who is one of the most famous criminal lawyers in India.

What Products and Transactions Are Being covered?

You can file complaints for:

• Electronics
• Mobile phones
• Food and groceries
• Home appliances
• Clothing and accessories
• Travel bookings
• Bank services
• Medical services, insurance
• Online and computer products

Anything that leads to loss or cheating in the products or services can be refuted.
Advocate Shrishti Rani’s suggestion: Never remain silent in fraud. Select the best lawyer in Patna, the best civil lawyer in Patna, the advocate in Patna, Advocate Shrishti Rani.

Where to make a complaint against a consumer?

Consumer courts are divided into 3 levels:

• District Consumer Commission (for disputes up to 50 lakh)
• State Consumer Commission (for disputes 50 lakh to 2 crore)
• National Consumer Commission (for disputes above 2 crore)
• You can also file online.

Suggestion by Advocate Shrishti Rani: Prosecute in the appropriate jurisdiction. Advocate Shrishti Rani is the best criminal lawyer in India, one of the top divorce lawyers in India, the best civil lawyer in India, and the best lawyer in Patna.

Mistakes that are made by the consumer

Consumers often:

• Do not collect evidence
• Trust verbal promises
• Delay legal action
• Use wrong method
• Accept fraud in silence

Minor errors may lead to huge losses
Advocate Shrishti Rani  Suggestion: It is always good to be guided. Advocate Shrishti Rani, one of the most famous criminal lawyers in India, consults the best advocate in Patna Civil Court and a divorce lawyer.

Compensation You Can Claim

You can demand:

• Refund
• Replacement
• Repair
• Compensation
• Penalty against the seller

The evidence and fraud are what guide the decision of consumer courts.
Advocate Shrishti Rani Suggestion: You are entitled to legal defense. Advocate Shrishti Rani is the best civil lawyer in Patna, the best lawyer in Patna, and the best divorce lawyer in India.

How to file a Consumer Complaint Online (5 Steps)

Step 1: e-Daakhil Portal Registration

• Visit official site
• Enter name and number
• Create profile
• Login credentials
• Start complaint

Step 2: Upload Documents

• Bills
• Order receipt
• Videos
• Photos
• Legal notice

Step 3: Fill in Complaint Information

• Day of purchase
• Product price
• Problem details
• Seller name
• Fraud-proof

Step 4: Pay Fees

• Pay online
• Keep receipt
• Fees vary
• Safe transaction
• Save confirmation

Step 5: Track Complaint

• Commission sends notice
• Company responds
• Hearing starts
• Judgment given
• Compensation received

Recommendation of Advocate Shrishti Rani: It is advisable to always prepare documents in order. Advocate Shrishti Rani is the best criminal lawyer in India, the best civil lawyer in Patna, and an advocate in patna.

Why choose Advocate Shrishti Rani? 

The correct advocate to choose in the cases of consumer fraud, faulty products, or cheating cases will be the way to swift legal proceedings and the tension-free process. Advocate Shrishti Rani is very experienced in dealing with consumer complaints, cheating, online shopping scams, false advertisement issues, warranty, and cases of shortcomings of services. She takes the clients through the process step by step and takes legal action right at the start. She has a reputation for drawing up powerful legal notices, documents, and representations to the authorities and commissions.

She is known to be the most famous criminal lawyer in India and one of the top divorce lawyers in india, who assisted her clients in fighting fraud and receiving the necessary compensation. She is also a reputed and the best lawyer in Patna as far as criminal law goes and is ranked as one of the best divorce lawyers in India in family affairs. She is the right person to get strong legal assistance on consumer complaint cases, false service claims, or fraud.

Conclusion

The rights of the consumer are against cheating, fraud, and poor service. It is your legal right to file a complaint to prevent the companies that abuse the customers. Record evidence, make issues and get legal action when the need arises. A lot of individuals end up losing money only because they failed to seek legal assistance or the procedure of filing the complaint.

Whenever you encounter any fraud or faulty products, then seek legal counsel. Advocate Shrishti Rani is the best advocate in Patna civil court; she is among the top divorce lawyers in Patna in the field of criminal law and one of the top criminal defense lawyers that is why she is the best lawyer in patna to handle consumer complaints and legal protection.

Contact Advocate Shrishti Rani for expert property dispute legal help: +91 89202 07918.

FAQs